Privacy Policy
Effective Date: August 9, 2026 | App & Platform: DearSorry (dearsorry.loverg.app)
1. Overview
At DearSorry ("we," "our," or "us"), we believe heartfelt apologies are deeply personal. This Privacy Policy outlines how we collect, use, and protect your information across our website (dearsorry.loverg.app), mobile applications, and connected social platform integrations.
2. Information We Collect
- Apology Content: Texts, recipient names, selected card tones, sincerity scores, attached photos, and optional voice notes created during card generation.
- Account & Contact Info: Email address, display name, and authentication tokens when signing in via Google, Apple, or OAuth providers.
- Device & Analytics: Anonymous IP address, browser type, mobile OS version, and app performance logs to maintain reliability and security.
3. How We Use Your Information
We process your data strictly to deliver, personalize, and secure your experience:
- To render personal apology cards and generate secure delivery links.
- To enable privacy features like recipient read receipts and optional access protection.
- To prevent abuse, spam, and violation of community conduct rules.
- To assist user support inquiries and ensure platform scalability.
4. Data Sharing & Third Parties
We do not sell your personal data. Information is only shared under these limited operational circumstances:
- Infrastructure Providers: Secure hosting, media storage, and database services operating under standard data processing agreements.
- Social Media Platforms & Sharing: When you choose to share your apology card link via WhatsApp, Facebook, Twitter/X, or Instagram, open graph meta tags and preview metadata are generated to render social cards.
- Legal Requirements: If required by valid legal process or court order.
5. Security & Data Retention
All data transfers are encrypted in transit using industry-standard TLS protocols. Apologies are retained only for as long as necessary to fulfill delivery and allow recipient access. You can request deletion of your data at any time by contacting support.
6. Contact & Data Subject Rights
Depending on your region, you may have rights to access, port, correct, or delete your personal data. For inquiries, please reach out to us at privacy@loverg.app.